After an
employee receives either rewards or punishments, what is the next phase in the
motivational process?
| 
a. | 
employee performs | 
| 
b. | 
employee identifies needs  | 
| 
c. | 
employee reassesses need deficiencies | 
| 
d. | 
employees searches for ways to satisfy
  needs | 
ANS:  C                   
   17.   The
motivational challenges facing managers include all of the following except:
| 
a. | 
employee motivational patterns may
  change over time | 
| 
b. | 
motives can only be inferred from
  behavior, never directly observed  | 
| 
c. | 
there are only a limited number of
  approaches to motivating employees | 
| 
d. | 
there are individual differences in
  employee motivational patterns | 
ANS:  C                     
   18.   The
____ is the most widely recognized model of motivation.
| 
a. | 
two-factor model needs  | 
| 
b. | 
achievement motivation model | 
| 
c. | 
equity model | 
| 
d. | 
needs hierarchy model | 
ANS:  D                    
   19.   According
to the needs hierarchy model, who would be most likely motivated to accept a
promotion to the position of foreperson?
| 
a. | 
Bob, who has not yet satisfied his
  security needs | 
| 
b. | 
Jeff, who has satisfied his esteem needs | 
| 
c. | 
Destiny, who has not yet satisfied her
  affiliation needs | 
| 
d. | 
Pablo, who has satisfied his
  physiological needs | 
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