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12. ____ is a specific result that an individual
wants to achieve.
|
a.
|
Ability
|
|
b.
|
A goal
|
|
c.
|
A need
|
|
d.
|
Motivation
|
ANS: B
13. Deficiencies
a person experiences at a particular time are known as ____.
|
a.
|
needs
|
|
b.
|
objectives
|
|
c.
|
goals
|
|
d.
|
wants
|
ANS: A
14. Needs
are ____ deficiencies that a person experiences at a particular time.
|
a.
|
psychological
|
|
b.
|
physiological
|
|
c.
|
social
|
|
d.
|
all of these types of deficiencies may
characterize needs
|
ANS: D
15. All
of the following are core phases of the motivational process except:
|
a.
|
employees searches for ways to satisfy
needs
|
|
b.
|
employee identifies needs
|
|
c.
|
employee ties work effort with
compensation
|
|
d.
|
employee receives either rewards or punishments.
|
