80. According to the Across Culture Competency:
Alcoa’s Global Virtual Team, common difficulties in leading a global virtual
teams include:
| 
a. | 
grasping people’s emotions and
  sentiments | 
| 
b. | 
trying to be assertive without being
  pushy | 
| 
c. | 
overcoming different cultural
  sensitivities | 
| 
d. | 
all of these are common difficulties | 
ANS:  D                   
   81.   In
terms of the key influences on team effectiveness, the ____ factor can directly
affect each of the other six factors because it comprises the conditions that
affect the team:
| 
a. | 
group size | 
| 
b. | 
leadership | 
| 
c. | 
context | 
| 
d. | 
cohesiveness | 
ANS:  C                    
   82.   In
terms of the key influences on team effectiveness, the context factor refers
essentially to the ____ of the team.
| 
a. | 
internal environment | 
| 
b. | 
cohesiveness level | 
| 
c. | 
decision-making procedures | 
| 
d. | 
external environment | 
ANS:  D                          
   83.   Among
the following factors, ____ is an example of the context factor as an influence
on team effectiveness.
| 
a. | 
organizational rewards | 
| 
b. | 
cohesiveness | 
| 
c. | 
member roles | 
| 
d. | 
group size | 
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