82. In most organizations, praise and recognition
are delivered by managers according to a ____ schedule of reinforcement.
a.
|
fixed interval
|
b.
|
fixed ratio
|
c.
|
variable ratio
|
d.
|
variable interval
|
ANS: C
83. The
____ reinforcement schedule leads to a very high performance level.
a.
|
variable ratio schedule
|
b.
|
fixed ratio schedule
|
c.
|
fixed interval schedule
|
d.
|
variable interval schedule
|
ANS: A
84. A
manager wishing to maintain high levels of employee volunteerism for generally
desirable overseas business trips would probably be most successful in
maintaining a steady stream of volunteers if she rewards this behavior on a
____ schedule.
a.
|
continuous
|
b.
|
fixed interval
|
c.
|
fixed ratio
|
d.
|
variable interval
|